Apr
Originally published on: 04/21/2011
Small businesses benefits from having a regional or national toll free number. A toll free number opens new doors to increase business. As long as you have a phone, you can have a toll free number and communicate with customers.
Sure, there are costs associated with getting a virtual toll free number, but small businesses find that the associated costs are small when compared to the great benefit.
Get More Calls from prospects and customers
It’s simple. When customers don’t have to pay to call your business they are more likely to call. When you want information or to place an order by phone, do you not choose the company with the toll free number? Having a virtual toll free number leads to more sales and more profits for your business.
Look Bigger
Customers are more comfortable and likely to work with large and established companies. This can put small businesses at a distinct disadvantage. Fortunately, there is a solution. A virtual 800 number makes your business look like a large and established company. Even individuals working as sole proprietors or individual corporations truly benefit. Calls can be routed to any phone (office, home or mobile) making it possible to work from home or anywhere without customers ever knowing.
Enjoy Flexibility
With a virtual toll free number, you can configure your business simply. Using the 800 number, customers can be routed to multiple extensions. These extensions can ring any phone you choose when selected. This means that you and your employees can get out of the office when you need to without missing calls.
Work from Home or even the Car
With virtual toll free number service, you can work anywhere. Since calls are routed to you, you can work in the office, at home or anywhere you have mobile connection.
Convenient Message System
Try as you might, you won’t be able to answer every call. With a virtual Toll Free number service, missed calls are ok. You can generally check and receive your messages quickly and easily. You can choose how to receive your message to make retrieval simple during any situation. For example if you are in a busy meeting, you can have the message emailed to you. If you are away from your phone, call in to the message center to get your message.
Using a Virtual Toll Free number service will enable you to better serve your customers. This will result in more business, more referrals and ultimately more profit.
Can your business afford NOT to offer better customer service?
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About the author
Joseph Horton is the founder/owner of www.Namada.com which has been an international phone services consultant and carrier provider since 1994. Namada,com is based in New Jersey in the United States and has customers worldwide utilizing unique services like global conferencing and international call forwarding. e-mail: jh@namada.com
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